Job Postings

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Job Title:  Virtual Assistant

Location:  Virtual (USA)

Travel Required:  May do minimal travel for training

Level/Salary Range:  Starting $15.00 to Max $25.00/hour

Position Type:  Part-time/Full-time

Date posted:  On-going Recruitment

Will Train Applicant(s):  Y

Posting Expires:  On-going Recruitment

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Posting URL:  http://www.faithfulconsulting.com

Please e-mail cover letter, resume, and references to contact@faithfulconsulting.com with the subject line:  Attention: RE: VA or Virtual Assistant

Job Description

We are looking for a Virtual Assistant to provide administrative support to our team and customers while working remotely. As a Virtual Assistant, you will perform various administrative tasks, including but not limited to answering emails, scheduling meetings, social media management, and marketing and making travel arrangements. For this role, a strong Internet connection is required, along with experience using communication tools like Skype, Zoom, and Go-to-Meeting. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized. You should be able to handle administrative projects and deliver high-quality work under minimum supervision.

Reports to: President

Role and Responsibilities

• Responding to emails and phone calls

• Scheduling meetings, meeting spaces and conference rooms

• Booking travel accommodations

• Creating flyers/marketing materials

• Social media management

• Manage a contact list

• Prepare customer spreadsheets and keep online records

• Organize managers’ calendars

• Perform market research

• Create presentations, as assigned

• Address employees and customer administrative queries

• Provide customer service as the first point of contact

• Handle billing and accounting

• Prepare and send out e-mail newsletters

• Prepare, collate and ship proposals and meeting materials

• Send out the requested information to customers

• Handle confidential employer and client information

• Other duties as assigned

Qualifications and Preferred Skills

• Two (2) years’ previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred

• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars

• Experience with Google Docs, cloud services, and other technology tools

• Knowledgeable in technology to communicate via computer, smartphone, or text

• Highly organized multitasker who works well with fast-paced directions and instructions

• Demonstrates excellent time management

• Able to organize and manage large amounts of files, tasks, schedules, and information

• Self-directed and able to work without supervision

• Excellent verbal and written communication skills

• Strong customer service and presentation skills

• Able to work nights, weekends, extended hours, and holidays as needed

Core Competencies
 

• Drive and determination to see clients succeed

• Ability to work as part of a team

• Excellent customer service skills

• Basic understanding of the business operation, including budgeting, creating business and marketing plans, contracts and agreements and time management

• Willingness to admit and correct mistakes

• Respect for others' intellectual property (no plagiarism or software piracy)

• Good organizational skills

• Good spelling, grammar and punctuation skills

Education Requirements

• High school diploma; Associate’s or bachelor’s degree preferred

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